Contact
Get in touch with SamKen Technology.
Email is the fastest way to reach us. Elaine users should write to support; partnerships, press, and company questions go to the general inbox.
Ways to reach us
Elaine users
Help with the Elaine apps
Accounts, bookings, payments, caregiver verification, and data or deletion requests.
Support email
support@samkentechnology.com
Write from the email address on your Elaine account.Help center
Open a request and track its progress. Go to the Elaine help center
Get the apps
Elaine Care and Elaine Caregiver on the App Store, or Elaine Care and Elaine Caregiver on Google Play.
Company
Partnerships, press, and everything else
Working with SamKen Technology, media enquiries, careers, and questions about the company.
General email
Elaine website
Please do not send health information, passwords, or payment details by email. We reply from the addresses above only.